Hainan Airlines Excellent Inaugural New York Flight In Business Class HU415
*Reuploaded due to prior rendering issues.*
Welcome onboard Hainan’s first flight to New York from Chongqing. This historic flight opens up the China’s beautiful and historic interior to America’s East Coast. Although I did not get a chance to experience Hainan’s new reverse herringbone business class (this flight will be upgauged to a -9 later on), it was Hainan’s staff both on the ground and in the air that made this trip special. Starting off in Chongqing, a very nice member of their marketing me invited to the press conference after seeing me take pictures of the stage. She welcomed me with a nice keychain and a guest badge. She also encouraged me to let her know if I had any special requests such as meeting their C level executives, which was really nice of her. We had some nice chat about the airline industry and her job.
In the air, I met an awesome crew including a FA from the Czech Republic. Every crew I met was just as excited about the trip as I was. The cabin manager was interested in any feedback I had about their product, especially areas for improvement.
The FAs were sweet, warm and professional. Everything was done with a smile and a nod. They encouraged me to film and kept me updated on the festivities in the plane.
The meals were beautifully plated and actually very delicious. The ingredients were quite fresh and it did not feel like a reheated dinner at all.
Amenity wise Hainan is a step above other airlines with a mattress pad and cover. The Bulgari amenity kit has been redesigned but it remains well stocked and uses durable high quality cloth. It is definitely better quality than Cathay’s or ANA’s business class kit.
Overall this was a five star flight and with the reverse herringbone seats, Hainan is a serious contender for title of the world’s top airlines.
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